Esmeralda N

Connections Lead

Esmeralda is a dedicated and experienced professional with a strong background in the customer service industry. With over eight years of hands-on experience, Esmeralda has developed exceptional skills in delivering outstanding service and building meaningful relationships with customers.
Being bilingual, Esmeralda possesses excellent communication skills in both English and Spanish. This linguistic ability has been a valuable asset in various customer-facing roles, where Esmeralda has consistently provided exceptional support to customers.
Esmeralda had the opportunity to work in a client-facing role within the healthcare industry. This experience allowed her to combine her passion for customer service with a desire to make a positive impact on people’s lives.
Driven by a genuine passion for helping others, Esmeralda consistently goes above and beyond to meet customer needs and exceed expectations. Her ability to actively listen, empathize, and find creative solutions has earned them a reputation for being a reliable and trusted resource. Esmeralda is poised to make a positive impact and contribute to the success of Thrive Services and the families.

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